Returns FAQ

How long do I have to return my order
You can request a return within 14 days of receiving your order.

How do I request a return
Email support@niimbot.uk or WhatsApp +44 74 04887485 with your order number.

Do you charge for return shipping
For change of mind returns, a flat £5 return shipping fee applies and is deducted from the refund.

What if my item is faulty
Return shipping will be free and we will arrange a refund or replacement.